METCALFE HOTEL OTTAWA BY GRAY COLLECTION | Dog Friendly Hotel in Ottawa | Pet Friendly Comfort

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Metcalfe Hotel Ottawa By Gray Collection Amenities photo

Metcalfe Hotel Ottawa By Gray Collection Exterior photo

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Key details

About the Hotel

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Near Parliament Hill

Great

8.7

9.3

/10

4.7

4.3

Loved by Metcalfe Hotel Ottawa By Gray Collection guests

Amazing staff
Beautiful hotel
Gorgeous suite
Perfect location
Spacious rooms
Delicious brunch

"Staying at The Metcalfe by Gray Collection for a getaway truly exceeded my expectations."

Ira from Canada

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"The hotel is really well located and comfortable Nice design in rooms and lobby."

vicole2016 from Mexico

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"The hotel was very nice, clean, & smelled amazing."

DEONNA

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At the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection, you can stay close to Parliament Hill, as it is situated a mere 6 minutes' stroll away. The perfect 4-star Metcalfe Hotel Ottawa By Gray Collection also offers a 24-hour front desk and floral services. The eco-friendly hotel, offering a banquet hall, is located within a 1-km distance of the municipal Ottawa Art Gallery.

Location

This Ottawa hotel is nestled close to the government district of Ottawa and in the immediate vicinity of the renovated Bank of Canada Museum. The Bytown Museum can be easily reached only a 10-minute walk away.

In addition, Dundonald Park is just 1.2 km from the deluxe accommodation and Jacques Cartier Riverside Park is approximately 2 km away. To enrich your historical consciousness, visit the memorial park "National Holocaust Monument", which stands about a 25-minute stroll from the Metcalfe Hotel Ottawa By Gray Collection.

The hotel is located in Ottawa, 4.5 km from Ottawa train station.

Rooms

The 108 rooms are allergy-free and equipped with a flat-screen TV with cable channels and a direct dial phone as well as a mini-fridge-bar. Enjoy views of the city, while staying at the accommodation.

Eat & Drink

The American restaurant in Metcalfe Hotel Ottawa By Gray Collection offers dishes for breakfast. The restaurant serves American cuisine for lunch and dinner. Guests can relax at the on-site lounge bar. The Fuel Bar, situated only a few steps from this hotel, is a perfect place to enjoy Canadian cuisine.

Leisure & Business

The Metcalfe Hotel Ottawa By Gray Collection has a swimming pool and a fitness studio.

“The Metcalfe's blend of modern design and historical architecture places it as a boutique property in the heart of Ottawa. Its central location makes Parliament Hill and the Rideau Canal easily accessible, while its curated social calendar adds to the urban sophistication. I especially appreciate the focus on guest experience through local activities.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Perfect

9.5/10Review score

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Highlights from guests

Sports & FitnessActive Fun

There's an indoor basketball court and a well-equipped gym. It's great to have options for staying active during my stay.

Kenji from Canada

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Guest ParkingValet Convenience

The valet service was efficient and quick. It made parking easy and stress-free, especially with a packed schedule.

Isabelle from France

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DiningDelicious Brunch

The restaurant is chic. I really enjoyed the brunch. It was a perfect start to the day.

Rajesh from India

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Room FeaturesTech Savvy

The suite included Chromecast connectivity and a Bluetooth speaker. These little details made the stay exceptional.

Oliver from Australia

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Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Junior Suite

2 persons

42 m²

1 King-size bed

Air conditioning

room details

Atrium King

2 persons

22 m²

1 King-size bed

Air conditioning

room details

Deluxe Queen Murphy Bed

2 persons

51 m²

1 King-size bed

Air conditioning

room details

Classic Queen

2 persons

15 m²

1 King-size bed

Air conditioning

room details

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Rates & availability calendar

See current prices and availability for your chosen dates!

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At The Metcalfe By Gray Collection, dining is a delightful adventure awaiting every guest. With the charming Cocotte Bistro offering a blend of American and French cuisine, complemented by a cozy living room café and bar, guests can enjoy a variety of culinary experiences that embrace warmth and authenticity.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American, French

Ambiance

A warm and inviting bistro atmosphere that feels like a home away from home, with refined decor perfect for leisurely meals or social gatherings.

Key Offerings

Indulge in signature breakfast plates along with an array of plant-based and gluten-free options. Delight in French-inspired dishes that are perfect for both quick lunches and relaxed dinners with friends.

Reservation

Recommended

Monday to Friday 7:30 - 10:30 AM, 5:00 - 9:30/10:30 PM; Saturday 7:30 - 2:00 PM, 5:00 - 10:30 PM; Sunday 7:30 - 2:00 PM, 5:00 - 9:30 PM.

Hotel location

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Map view

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

City landmarks

Church

Notre-Dame Cathedral Basilica

1.3 km

Museum

National Gallery of Canada

1.3 km

Museum

Canadian Museum of History

2.1 km

Landmark

Royal Canadian Mint

1.5 km

Landmark

Parliament Hill and Buildings

690 m

Museum

Canadian War Museum

2.0 km

Landmark

Peace Tower

820 m

Landmark

Laurier House National Historic Site

1.8 km

Market

ByWard Market

1.1 km

Museum

Bytown Museum

790 m

Gallery

Ottawa Art Gallery

1.0 km

Park

Panoramic city views

700 m

Landmark

Peacekeeping Monument

1.2 km

Landmark

Centre Block

630 m

Library

Library of Parliament

700 m

Landmark

Canadian Museum of Nature

1.0 km

University

University of Ottawa

950 m

Public Building

Supreme Court of Canada

1.1 km

Nearby

Public Building

Parliament Hill

470 m

Elgin Street Confederation Square

National War Memorial

530 m

202-40 Elgin St

Confederation Square

520 m

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

250 m

Park

Confederation Park

460 m

Mall

Sparks Street Mall

340 m

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

310 m

53 Elgin St

Tomb of the Unknown Soldier

400 m

Confederation Square

Valiants Memorial

440 m

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

510 m

Public Building

Ottawa City Hall

410 m

Albert Street

Oscar Peterson Statue

270 m

Restaurants

The Rox

10 m

123 Metcalfe Street

Gabriel Pizza

110 m

100 Metcalfe St

The Fuel Bar

60 m

99 Metcalfe St #106

D'Afrique restaurant & bar

90 m

164 Laurier Ave W Lower Level

The Scone Witch

200 m

150 Elgin Street With Entrance on Gloucester

Shinka Sushi Bar

140 m

150 Laurier Ave W

Grill 41 Restaurant

250 m

100 Elgin St Lord Elgin Hotel

Grounded Kitchen

230 m

100 Gloucester St

Bridgehead Coffeehouse

270 m

366 Bank St Gilmour St

Explore Ottawa

Parliament Hill and Buildings

9 minutes' walk

Iconic political site featuring stunning Gothic architecture and seasonal guided tours highlighting parliament's historical significance.

National Gallery of Canada

16 minutes' walk

Home to impressive Canadian and indigenous art. Free admission on Thursdays from 5 PM to 8 PM makes it a cultural must-see.

Royal Canadian Mint

19 minutes' walk

Explore Canada's coin-making process with guided tours and unique exhibits showcasing rare coins and currency designs.

ByWard Market

14 minutes' walk

Vibrant market area filled with artisanal shops, eateries, and galleries, perfect for sampling local produce and crafts.

Rideau Canal

27 minutes' walk

Enjoy scenic walks or biking along the canal in warmer months; it's a UNESCO World Heritage site, especially beautiful in winter.

Escape Room Ottawa

8 minutes' drive

A thrilling hour-long challenge to solve puzzles and escape themed rooms, perfect for groups looking for excitement.

The Spa at Fairmont

10 minutes' drive

Luxurious spa offering a range of treatments, perfect for relaxation after a day of exploring the city.

The Rox

1 minute' walk

Charming café with casual dining, famous for its hearty brunch and cozy atmosphere. Reservations recommended on weekends.

Gabriel Pizza

2 minutes' walk

Local pizza favorite featuring a variety of toppings. Known for its friendly service and quick delivery.

D'Afrique Restaurant & Bar

2 minutes' walk

Offers a unique blend of African cuisine in a vibrant setting, with vegetarian options and live music on weekends.

Ottawa Little Theatre

15 minutes' walk

Well-regarded local theater showcasing a variety of plays and performances, creating an intimate and engaging experience.

The Gladstone Theatre

10 minutes' drive

A beloved venue featuring live music and theatrical performances, known for its welcoming vibe and eclectic programming.

Local transport and travel tips

City Centre

Ottawa3 min · 200 m

Airports

Macdonald Cartier (YOW)23 min · 15.0 km

Gatineau (YND)36 min · 23.7 km

Train

Ottawa Train Station6 min · 3.5 km

Train2 min · 100 m

Bus

Bus stop2 min · 100 m

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at CAD 47 per day.

Internet

Wireless internet is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Reviews and Ratings

Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Metcalfe Hotel's excellent location, noting its proximity to Parliament Hill and other attractions. The rooms are often described as spacious and clean, with updated bathrooms, and some offer pleasant city views. Many appreciate the hotel's decor and find the lobby particularly lovely and cozy, though a few guests have found the gym equipment to be somewhat dated.

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Review score

Based on 957 verified reviews

9.0/10

Perfect

91%

Recommend

Location

9.5/10

Comfort

9.3/10

Paid Wi-Fi

5.5/10

Free Wi-Fi

7.0/10

Pros

Well-designed rooms

Helpful staff

Perfect location

Cons

Poor soundproofing

George from United Kingdom

Single

Superior King

3 nights in November 2025

Reviewed:January 31, 2026

9/10

central location AND friendly staff

central locationfriendly staffgood breakfast

I appreciated the central location. It was easy to reach many places of interest. The staff was really friendly and helpful whenever needed. The hotel breakfast from the restaurant was also good..

Dining

9/10

Breakfast featured fresh pastries and a selection of local jams. The dining area had large windows offering natural light and comfortable seating. Coffee was freshly brewed and readily available throughout the morning.

0 Helpful

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Mark from Canada

Single

Superior King

3 nights in November 2025

Reviewed:January 26, 2026

8.5/10

Comfortable stay central to attractions

king bedcity viewvalet parking

my room had a king bed and a city view. the staff was available and check-in was quick. valet parking was useful. it provided easy access to my car each morning. the in-house restaurant offered a nice dining experience with prompt service. i especially enjoyed the breakfast menu.

the gym equipment felt a little dated and could use an update.

Rooms

8/10

the room featured dark decor and a comfortable bed. the bathroom had modern fixtures. i could hear some noise due to the atrium design. the room was reasonably quiet despite facing the front.

Facilities

9/10

the lobby was bright and cute with a popular bistro. the location is central to many attractions. the hotel provides easy access to parliament hill. there is nearby parking available a short walk away.

0 Helpful

Dean from United States

Business traveller

superior king

3 nights in November 2025

Reviewed:January 07, 2026

9.5/10

excellent service and convenient location

helpful staffkind doormancomfortable roomrelaxing atmosphere

The front desk staff was helpful. the doorman was kind and cute. the room was very comfortable. It had a relaxing atmosphere. i enjoyed the food at the restaurant. It was a great addition to my stay.

The room windows are made by single glasses. I could hear the road noise clearly.

Facilities

9/10

the hotel offers basketball and table tennis. this hotel features nice decoration. the location is quite convenient, with access to various attractions.

Dining

10/10

the hotel restaurant had a good atmosphere, it made me want to return. the service was great, and the cleanliness was amazing. our waiter checked on us to ensure our food was satisfactory.

0 Helpful

Alex from United Kingdom

Couple

superior king

3 nights in November 2025

Reviewed:December 25, 2025

6/10

acceptable stay but some issues

nice locationunprofessional staffstrange breakfast

the location was very nice at downtown.

the staff at reception needs to be more professional. breakfast ending at 9:00 am is quite strange. i have never seen this in any hotel around the world.

0 Helpful

Tara from Ireland

Couple

superior king

3 nights in November 2025

Reviewed:December 06, 2025

9.0/10

a lovely stay indeed

clean roomhelpful staffeasy parking

I adored the room we were given, it was super clean. the front desk staff were really nice their duties because they helped us with directions. valet parking was so easy. and cocotte is delicious. I enjoyed the friendly atmosphere.

Dining

9/10

the restaurant offered a good culinary experience. the breakfast menu included a variety of options, such as pastries and fresh fruit. the service was perfect, and the ambiance was very romantic.

Location

9/10

This location is wonderfully central, a convenient location for exploring. it is near many points of interest. easy access to shops and dining options is available. We loved the convenience.

0 Helpful

FAQs

About Metcalfe Hotel Ottawa By Gray Collection

What is the distance from the 4-star Metcalfe Hotel Ottawa By Gray Collection to Ottawa city centre?

Ottawa city centre is reachable within a 5-minute walk from the 4-star Metcalfe Hotel Ottawa By Gray Collection.

Which landmarks are closest to the Metcalfe Hotel Ottawa By Gray Collection?

Guests of the Metcalfe Hotel Ottawa By Gray Collection can visit National Arts Centre (only a 6-minute stroll from the accommodation), or Parliament Hill placed 11 minutes' walk away.

Can we park our car at the hotel?

Guests of the hotel can take advantage of a private parking lot.

At what time can I check-out at the hotel?

You can check out of the hotel from 12:00 till 12:00.

What payment methods are available in the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection?

At the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection, you can pay using American Express and Visa.

What kinds of rooms does the 4-star Metcalfe Hotel Ottawa By Gray Collection offer?

The 4-star Metcalfe Hotel Ottawa By Gray Collection offers such room types as Classic Queen Room, Superior Queen Room, and Superior King Room.

Are there any business facilities featured at the 4-star Metcalfe Hotel Ottawa By Gray Collection?

Yes, for business travellers the 4-star Metcalfe Hotel Ottawa By Gray Collection provides conference equipment and a xerox.

Does the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection offer rental services?

Guests will be able to rent bicycles directly from the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection.

Which facilities are provided in the 4-star Metcalfe Hotel Ottawa By Gray Collection?

Top locations of the 4-star Metcalfe Hotel Ottawa By Gray Collection include a hairdressing salon and a library, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.

Do you have a pool at this perfect hotel?

Yes, this perfect hotel features an indoor swimming pool.