What is the check-in and check-out policy at The Metcalfe By Gray Collection?
Check-in is at 16:00 and check-out is by 12:00.
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Metcalfe Hotel Ottawa By Gray Collection
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Key details
About the Hotel
123 Metcalfe Street, Ottawa, K1P 5L9,
- Near Parliament Hill
Great
8.8
9.3
4.6
4.3
4-Star Downtown Ottawa Boutique Hotel with Curated Social Experiences
Accommodations & In-Room Technology
Guest rooms at The Metcalfe Hotel Ottawa By Gray Collection include a flat-screen TV with cable channels and
Dining & Social Experiences
The on-site
Wellness & Recreational Facilities
The hotel has a
Business & Event Services
The Metcalfe offers versatile
Location & Pet-Friendly Policies
The hotel is located in downtown Ottawa within a 5-minute walk of Parliament Hill and close to the Rideau Canal and ByWard Market. It offers
Highlights
Location: 5-minute walk from Parliament Hill
Dining: Cocotte Bistro with French-inspired cuisine
Wellness: 24-hour fitness center & indoor pool with hot tub
Entertainment: Games room with ping pong & putting area
Business: Meeting spaces with dedicated planning services
Pet Policy: Pet baskets and pet bowls provided
“The Metcalfe's blend of modern design and historical architecture places it as a boutique property in the heart of Ottawa. Its central location makes Parliament Hill and the Rideau Canal easily accessible, while its curated social calendar adds to the urban sophistication. I especially appreciate the focus on guest experience through local activities.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Junior Suite2 persons42 m²1 King-size bedAir conditioningroom details
- Atrium King2 persons22 m²1 King-size bedAir conditioningroom details
- Deluxe Queen Murphy Bed2 persons51 m²1 King-size bedAir conditioningroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby at true.
Services
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Show more
Dining Onsite
At The Metcalfe By Gray Collection, dining is a delightful adventure awaiting every guest. With the charming Cocotte Bistro offering a blend of American and French cuisine, complemented by a cozy living room café and bar, guests can enjoy a variety of culinary experiences that embrace warmth and authenticity.
Location
123 Metcalfe Street, Ottawa, K1P 5L9,
Explore Ottawa
Explore Ottawa
Parliament Hill and Buildings
9 minutes' walk
Iconic political site featuring stunning Gothic architecture and seasonal guided tours highlighting parliament's historical significance.
National Gallery of Canada
16 minutes' walk
Home to impressive Canadian and indigenous art. Free admission on Thursdays from 5 PM to 8 PM makes it a cultural must-see.
Royal Canadian Mint
19 minutes' walk
Explore Canada's coin-making process with guided tours and unique exhibits showcasing rare coins and currency designs.
ByWard Market
14 minutes' walk
Vibrant market area filled with artisanal shops, eateries, and galleries, perfect for sampling local produce and crafts.
Rideau Canal
27 minutes' walk
Enjoy scenic walks or biking along the canal in warmer months; it's a UNESCO World Heritage site, especially beautiful in winter.
Escape Room Ottawa
8 minutes' drive
A thrilling hour-long challenge to solve puzzles and escape themed rooms, perfect for groups looking for excitement.
The Spa at Fairmont
10 minutes' drive
Luxurious spa offering a range of treatments, perfect for relaxation after a day of exploring the city.
The Rox
1 minute' walk
Charming café with casual dining, famous for its hearty brunch and cozy atmosphere. Reservations recommended on weekends.
Gabriel Pizza
2 minutes' walk
Local pizza favorite featuring a variety of toppings. Known for its friendly service and quick delivery.
D'Afrique Restaurant & Bar
2 minutes' walk
Offers a unique blend of African cuisine in a vibrant setting, with vegetarian options and live music on weekends.
Ottawa Little Theatre
15 minutes' walk
Well-regarded local theater showcasing a variety of plays and performances, creating an intimate and engaging experience.
The Gladstone Theatre
10 minutes' drive
A beloved venue featuring live music and theatrical performances, known for its welcoming vibe and eclectic programming.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Ukrainian
Year renovated:
2007
Number of floors:
6
Number of rooms:
108
Former name
Hotel Indigo Ottawa
Reviews and Ratings
Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.
Show more
Pros
Well-designed rooms
Helpful staff
Perfect location
Cons
Poor soundproofing
Guest reviewsbased on 1066 reviews
George from United Kingdom
Single
Superior King
3 nights in November 2025
|
Reviewed: January 31, 2026
9/10
central location AND friendly staff
central location friendly staff good breakfast
I appreciated the central location. It was easy to reach many places of interest. The staff was really friendly and helpful whenever needed. The hotel breakfast from the restaurant was also good..
Dining
9/10
Breakfast featured fresh pastries and a selection of local jams. The dining area had large windows offering natural light and comfortable seating. Coffee was freshly brewed and readily available throughout the morning.
0 Helpful
|
Mark from Canada
Single
Superior King
3 nights in November 2025
|
Reviewed: January 26, 2026
8.5/10
Comfortable stay central to attractions
king bed city view valet parking
my room had a king bed and a city view. the staff was available and check-in was quick. valet parking was useful. it provided easy access to my car each morning. the in-house restaurant offered a nice dining experience with prompt service. i especially enjoyed the breakfast menu.
the gym equipment felt a little dated and could use an update.
Rooms
8/10
the room featured dark decor and a comfortable bed. the bathroom had modern fixtures. i could hear some noise due to the atrium design. the room was reasonably quiet despite facing the front.
Facilities
9/10
the lobby was bright and cute with a popular bistro. the location is central to many attractions. the hotel provides easy access to parliament hill. there is nearby parking available a short walk away.
0 Helpful
|
Dean from United States
Business traveller
superior king
3 nights in November 2025
|
Reviewed: January 07, 2026
9.5/10
excellent service and convenient location
helpful staff kind doorman comfortable room relaxing atmosphere
The front desk staff was helpful. the doorman was kind and cute. the room was very comfortable. It had a relaxing atmosphere. i enjoyed the food at the restaurant. It was a great addition to my stay.
The room windows are made by single glasses. I could hear the road noise clearly.
Facilities
9/10
the hotel offers basketball and table tennis. this hotel features nice decoration. the location is quite convenient, with access to various attractions.
Dining
10/10
the hotel restaurant had a good atmosphere, it made me want to return. the service was great, and the cleanliness was amazing. our waiter checked on us to ensure our food was satisfactory.
0 Helpful
|
Alex from United Kingdom
Couple
superior king
3 nights in November 2025
|
Reviewed: December 25, 2025
6/10
acceptable stay but some issues
unprofessional staff strange breakfast
the location was very nice at downtown.
the staff at reception needs to be more professional. breakfast ending at 9:00 am is quite strange. i have never seen this in any hotel around the world.
0 Helpful
Tara from Ireland
Couple
superior king
3 nights in November 2025
|
Reviewed: December 06, 2025
9.0/10
a lovely stay indeed
clean room helpful staff easy parking
I adored the room we were given, it was super clean. the front desk staff were great their duties because they helped us with directions. valet parking was so easy. and cocotte is delicious. I enjoyed the friendly atmosphere.
Dining
9/10
the restaurant offered a good culinary experience. the breakfast menu included a variety of options, such as pastries and fresh fruit. the service was perfect, and the ambiance was very romantic.
Location
9/10
This location is wonderfully central, a convenient location for exploring. it is near many points of interest. easy access to shops and dining options is available. We loved the convenience.
0 Helpful
|
Show more reviews
FAQs
About Metcalfe Hotel Ottawa By Gray Collection
How far is The Metcalfe By Gray Collection from Parliament Hill?
The hotel is located just 0.5 km from Parliament Hill.
What dining options are available on-site at The Metcalfe By Gray Collection?
The hotel features Cocotte Bistro, which serves refined American cuisine.
Is there a fitness center at The Metcalfe By Gray Collection?
The hotel includes a 24-hour fitness center for guests to use.
What amenities can guests expect in their rooms at The Metcalfe By Gray Collection?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, and coffee-making facilities.
How far is The Metcalfe By Gray Collection from the Ottawa Convention Centre?
The hotel is located 1 km from the Ottawa Convention Centre.
Does The Metcalfe By Gray Collection offer any leisure facilities?
Guests can enjoy an indoor pool with a hot tub at the hotel.
What breakfast options does The Metcalfe By Gray Collection offer?
The hotel includes a signature breakfast with local flavors for guests.
What language is spoken by the staff at The Metcalfe By Gray Collection?
The staff speaks English and French.
What are the nearby attractions to The Metcalfe By Gray Collection?
Nearby attractions include Rideau Canal and ByWard Market, located 2 km away.
Is there Wi-Fi available at The Metcalfe By Gray Collection?
Free Wi-Fi is provided throughout the hotel.
What special features does The Metcalfe By Gray Collection offer for events?
The hotel provides versatile meeting and event spaces with dedicated planning services.
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