Pet-Friendly Metcalfe Hotel Ottawa | Downtown Near Parliament Hill * From $120

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Metcalfe Hotel Ottawa By Gray Collection Amenities photo

Metcalfe Hotel Ottawa By Gray Collection Exterior photo

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Key details

About the Hotel

123 Metcalfe Street, Ottawa, K1P 5L9

Near Parliament Hill

Great

8.8

9.3

/10

4.7

4.3

Loved by Metcalfe Hotel Ottawa By Gray Collection guests

Amazing staff

Beautiful hotel

Gorgeous suite

Perfect location

Spacious rooms

Delicious brunch

"Staying at The Metcalfe by Gray Collection for a getaway truly exceeded my expectations."

Ira from Canada

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"The hotel is really well located and comfortable Nice design in rooms and lobby."

vicole2016 from Mexico

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"The hotel was very nice, clean, & smelled amazing."

DEONNA

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4-Star Downtown Ottawa Boutique Hotel with Curated Social Experiences

Accommodations & In-Room Technology

Guest rooms at The Metcalfe Hotel Ottawa By Gray Collection include a flat-screen TV with cable channels and Chromecast streaming services. Each room features a Nespresso coffee machine and Le Labo bath products. The accommodations include bathrobes, a Bluetooth speaker on the bedside table, and thoughtful touches like a turn-down service.

Dining & Social Experiences

The on-site Cocotte Bistro serves French-inspired cuisine with a breakfast included in some packages that features local flavors. The hotel offers a curated social calendar of local activities and events for guests. A bar and wine/champagne service are available on the property, and room service delivers meals directly to the suite.

Wellness & Recreational Facilities

The hotel has a 24-hour fitness center with good weights, cardio machines, and all the basics. A games room offers a ping pong table, basketball, and a golf putting area for guest entertainment. An indoor pool with a hot tub is available for relaxation after a busy day exploring the city.

Business & Event Services

The Metcalfe offers versatile meeting and banquet spaces with dedicated planning services for conferences and events. A business center and services such as fax/photocopying are available to guests. The property provides valet parking and an electric vehicle charging service for convenience.

Location & Pet-Friendly Policies

The hotel is located in downtown Ottawa within a 5-minute walk of Parliament Hill and close to the Rideau Canal and ByWard Market. It offers pet-friendly policies including pet baskets and pet bowls for guests traveling with animals. The 24-hour front desk provides concierge service and express check-in/check-out for a seamless arrival and departure.

Highlights

Location: 5-minute walk from Parliament Hill

Dining: Cocotte Bistro with French-inspired cuisine

Wellness: 24-hour fitness center & indoor pool with hot tub

Entertainment: Games room with ping pong & putting area

Business: Meeting spaces with dedicated planning services

Pet Policy: Pet baskets and pet bowls provided

“The Metcalfe's blend of modern design and historical architecture places it as a boutique property in the heart of Ottawa. Its central location makes Parliament Hill and the Rideau Canal easily accessible, while its curated social calendar adds to the urban sophistication. I especially appreciate the focus on guest experience through local activities.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Perfect

9.5/10Review score

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Highlights from guests

Sports & FitnessActive Fun

There's an indoor basketball court and a well-equipped gym. It's great to have options for staying active during my stay.

Kenji from Canada

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Guest ParkingValet Convenience

The valet service was efficient and quick. It made parking easy and stress-free, especially with a packed schedule.

Isabelle from France

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DiningDelicious Brunch

The restaurant is chic. I really enjoyed the brunch. It was a perfect start to the day.

Rajesh from India

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Room FeaturesTech Savvy

The suite included Chromecast connectivity and a Bluetooth speaker. These little details made the stay exceptional.

Oliver from Australia

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Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Junior Suite
2 persons
42 m²
1 King-size bed
Air conditioning
room details
Atrium King
2 persons
22 m²
1 King-size bed
Air conditioning
room details
Deluxe Queen Murphy Bed
2 persons
51 m²
1 King-size bed
Air conditioning
room details

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Rates & availability calendar

See current prices and availability for your chosen dates!

July 2026 - July 2027

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Check-in/ Check-out

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

At The Metcalfe By Gray Collection, dining is a delightful adventure awaiting every guest. With the charming Cocotte Bistro offering a blend of American and French cuisine, complemented by a cozy living room café and bar, guests can enjoy a variety of culinary experiences that embrace warmth and authenticity.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American, French

Ambiance

A warm and inviting bistro atmosphere that feels like a home away from home, with refined decor perfect for leisurely meals or social gatherings.

Key Offerings

Indulge in signature breakfast plates along with an array of plant-based and gluten-free options. Delight in French-inspired dishes that are perfect for both quick lunches and relaxed dinners with friends.

Reservation

Recommended

Monday to Friday 7:30 - 10:30 AM, 5:00 - 9:30/10:30 PM; Saturday 7:30 - 2:00 PM, 5:00 - 10:30 PM; Sunday 7:30 - 2:00 PM, 5:00 - 9:30 PM.

Location

123 Metcalfe Street, Ottawa, K1P 5L9

Explore Ottawa

Parliament Hill and Buildings

9 minutes' walk

Iconic political site featuring stunning Gothic architecture and seasonal guided tours highlighting parliament's historical significance.

National Gallery of Canada

16 minutes' walk

Home to impressive Canadian and indigenous art. Free admission on Thursdays from 5 PM to 8 PM makes it a cultural must-see.

Royal Canadian Mint

19 minutes' walk

Explore Canada's coin-making process with guided tours and unique exhibits showcasing rare coins and currency designs.

ByWard Market

14 minutes' walk

Vibrant market area filled with artisanal shops, eateries, and galleries, perfect for sampling local produce and crafts.

Rideau Canal

27 minutes' walk

Enjoy scenic walks or biking along the canal in warmer months; it's a UNESCO World Heritage site, especially beautiful in winter.

Escape Room Ottawa

8 minutes' drive

A thrilling hour-long challenge to solve puzzles and escape themed rooms, perfect for groups looking for excitement.

The Spa at Fairmont

10 minutes' drive

Luxurious spa offering a range of treatments, perfect for relaxation after a day of exploring the city.

The Rox

1 minute' walk

Charming café with casual dining, famous for its hearty brunch and cozy atmosphere. Reservations recommended on weekends.

Gabriel Pizza

2 minutes' walk

Local pizza favorite featuring a variety of toppings. Known for its friendly service and quick delivery.

D'Afrique Restaurant & Bar

2 minutes' walk

Offers a unique blend of African cuisine in a vibrant setting, with vegetarian options and live music on weekends.

Ottawa Little Theatre

15 minutes' walk

Well-regarded local theater showcasing a variety of plays and performances, creating an intimate and engaging experience.

The Gladstone Theatre

10 minutes' drive

A beloved venue featuring live music and theatrical performances, known for its welcoming vibe and eclectic programming.

Local transport and travel tips

City Centre
Ottawa 3 min · 200 m
Airports
Macdonald Cartier (YOW) 23 min · 15 km
Gatineau (YND) 36 min · 23.7 km
Train
Ottawa Train Station 6 min · 3.5 km
Train 2 min · 100 m
Bus
Bus stop 2 min · 100 m

Want access to early-bird pet-friendly hotel deals?

Access exclusive discounts today!

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Reviews and Ratings

Feedback about Metcalfe Hotel Ottawa By Gray Collection from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Metcalfe Hotel's excellent location, noting its proximity to Parliament Hill and other attractions. The rooms are often described as spacious and clean, with updated bathrooms, and some offer pleasant city views. Many appreciate the hotel's decor and find the lobby particularly lovely and cozy, though a few guests have found the gym equipment to be somewhat dated.

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Review score

Based on 1040 verified reviews

8.9 /10

Great

88 %

Recommend

Location

9.5/10

Comfort

9.3/10

Paid Wi-Fi

5.5/10

Free WiFi

7.3/10

Pros

Well-designed rooms

Helpful staff

Perfect location

Cons

Poor soundproofing

George from United Kingdom

Single

Superior King

3 nights in November 2025

Reviewed: January 31, 2026

9/10

central location AND friendly staff

central location friendly staff good breakfast

I appreciated the central location. It was easy to reach many places of interest. The staff was really friendly and helpful whenever needed. The hotel breakfast from the restaurant was also good..

Dining

9/10

Breakfast featured fresh pastries and a selection of local jams. The dining area had large windows offering natural light and comfortable seating. Coffee was freshly brewed and readily available throughout the morning.

0 Helpful

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Mark from Canada

Single

Superior King

3 nights in November 2025

Reviewed: January 26, 2026

8.5/10

Comfortable stay central to attractions

king bed city view valet parking

my room had a king bed and a city view. the staff was available and check-in was quick. valet parking was useful. it provided easy access to my car each morning. the in-house restaurant offered a nice dining experience with prompt service. i especially enjoyed the breakfast menu.

the gym equipment felt a little dated and could use an update.

Rooms

8/10

the room featured dark decor and a comfortable bed. the bathroom had modern fixtures. i could hear some noise due to the atrium design. the room was reasonably quiet despite facing the front.

Facilities

9/10

the lobby was bright and cute with a popular bistro. the location is central to many attractions. the hotel provides easy access to parliament hill. there is nearby parking available a short walk away.

0 Helpful

Dean from United States

Business traveller

superior king

3 nights in November 2025

Reviewed: January 07, 2026

9.5/10

excellent service and convenient location

helpful staff kind doorman comfortable room relaxing atmosphere

The front desk staff was helpful. the doorman was kind and cute. the room was very comfortable. It had a relaxing atmosphere. i enjoyed the food at the restaurant. It was a great addition to my stay.

The room windows are made by single glasses. I could hear the road noise clearly.

Facilities

9/10

the hotel offers basketball and table tennis. this hotel features nice decoration. the location is quite convenient, with access to various attractions.

Dining

10/10

the hotel restaurant had a good atmosphere, it made me want to return. the service was great, and the cleanliness was amazing. our waiter checked on us to ensure our food was satisfactory.

0 Helpful

Alex from United Kingdom

Couple

superior king

3 nights in November 2025

Reviewed: December 25, 2025

6/10

acceptable stay but some issues

unprofessional staff strange breakfast

the location was very nice at downtown.

the staff at reception needs to be more professional. breakfast ending at 9:00 am is quite strange. i have never seen this in any hotel around the world.

0 Helpful

Tara from Ireland

Couple

superior king

3 nights in November 2025

Reviewed: December 06, 2025

9.0/10

a lovely stay indeed

clean room helpful staff easy parking

I adored the room we were given, it was super clean. the front desk staff were great their duties because they helped us with directions. valet parking was so easy. and cocotte is delicious. I enjoyed the friendly atmosphere.

Dining

9/10

the restaurant offered a good culinary experience. the breakfast menu included a variety of options, such as pastries and fresh fruit. the service was perfect, and the ambiance was very romantic.

Location

9/10

This location is wonderfully central, a convenient location for exploring. it is near many points of interest. easy access to shops and dining options is available. We loved the convenience.

0 Helpful

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FAQs

About Metcalfe Hotel Ottawa By Gray Collection

What is the distance from the 4-star Metcalfe Hotel Ottawa By Gray Collection to Ottawa city centre?

Ottawa city centre is reachable within a 5-minute walk from the 4-star Metcalfe Hotel Ottawa By Gray Collection.

Which landmarks are closest to the Metcalfe Hotel Ottawa By Gray Collection?

Guests of the Metcalfe Hotel Ottawa By Gray Collection can visit National Arts Centre (only a 6-minute stroll from the accommodation), or Parliament Hill placed 11 minutes' walk away.

Can we park our car at the hotel?

Guests of the hotel can take advantage of a private parking lot.

At what time can I check-out at the hotel?

You can check out of the hotel from 12:00 till 12:00.

What payment methods are available in the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection?

At the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection, you can pay using American Express and Visa.

What kinds of rooms does the 4-star Metcalfe Hotel Ottawa By Gray Collection offer?

The 4-star Metcalfe Hotel Ottawa By Gray Collection offers such room types as Classic Queen Room, Superior Queen Room, and Superior King Room.

Are there any business facilities featured at the 4-star Metcalfe Hotel Ottawa By Gray Collection?

Yes, for business travellers the 4-star Metcalfe Hotel Ottawa By Gray Collection provides conference equipment and a xerox.

Does the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection offer rental services?

Guests will be able to rent bicycles directly from the perfect 4-star Metcalfe Hotel Ottawa By Gray Collection.

Which facilities are provided in the 4-star Metcalfe Hotel Ottawa By Gray Collection?

Top locations of the 4-star Metcalfe Hotel Ottawa By Gray Collection include a hairdressing salon and a library, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.

Do you have a pool at this perfect hotel?

Yes, this perfect hotel features an indoor swimming pool.